Wizz Air today announced that from May 2015 the airline will introduce allocated seating to enhance customers’ travel experience and satisfaction.
On selected routes from 4 May 2015 and across all WIZZ routes from 19 May 2015, customers will enjoy automatic free allocated seating, which will become part of the booking process from 8 April. Wizz Air will allocate neighboring seats to passengers traveling together on the same booking where possible
Wizz Air’s allocated seating will be piloted on selected routes (Budapest-Barcelona, Katowice-London, Bucharest – Dortmund) from 4 May and subsequently rolled out on all of Wizz Air’s 360 routes from 110 airports across 37 countries from 19 May.
György Abrán, Chief Commercial Officer at Wizz Air said:
“I am delighted to share today this major improvement for our customers that comes as part of our constant development of better services and processes. Consumer satisfaction was at the core of our mission when we launched the airline over 10 years ago and continues to steer our actions every day. I am convinced that airlines’ trend to re-introduce seat allocation accurately reflects what consumers now value most when travelling: an affordable airfare and a comfortable and hassle-free experience”
“We have 180 seats on each of our 55 A320 aircraft and from November we will have 230 seats on our new A321 aircraft. Our new seat allocation comes as part of a number of planned experience upgrades in 2015 which we will announce very soon.”