Safety

Jet2.com Disruptive Passenger Jailed

Jet2 B737-300
Tis Meyer

Leisure airline Jet2.com has welcomed the jailing of Chloe Haines, an extremely disruptive passenger whose behavior led to one of its flights having to be diverted and the RAF having to scramble two Typhoon fighters to escort the aircraft.

Ms. Haines has been jailed at Chelmsford Crown Court for two years for endangering the safety of an aircraft and assaulting a member of our cabin crew.

Steve Heapy, Jet2.com Chief Executive Officer, said:

“We welcome today’s decision and we are pleased to see the courts taking the issue of disruptive passenger behavior as seriously as we do. The safety of our customers and our colleagues is of paramount importance to us and today’s sentencing sends out a serious warning; there are always consequences if you act in a disruptive or unsafe fashion onboard an aircraft.

“Ms. Haines’ behavior was one of the most serious cases of disruptive passenger behavior that we have experienced, and we have banned her from flying with us for life. Her actions caused distress for customers as well as our crew, and as a family-friendly airline carrying millions of holidaymakers every year, we simply will not tolerate this on our flights. 

“It is evident that excessive alcohol consumption was a contributing factor in this incident. We have been leading the industry to tackle the issue of drinking to excess in the airport before flying, as well as the illicit consumption of duty-free alcohol on board the aircraft, for some time. As another busy summer approaches, we look forward to continuing to work with the Government and our partners across the industry to ensure that everyone has an enjoyable and comfortable journey without the minority spoiling it.”


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