Following an overwhelming response from the business community, Flybe has taken the commercial decision to extend the service between Cardiff and London City Airport while demand exists.
This convenient service, which was initially introduced as an alternative way to get to London during the Severn Tunnel closure, has seen a very promising level of customer uptake during its first few weeks of operation. Of the passengers surveyed before departure, 95% confirmed that they would continue to use the service after the Severn Tunnel re-opened, and a further 33% had already become regular travelers on the route.
Debra Barber, MD and COO of Cardiff Airport, said:
“It has been overwhelming to see just how much this service has been utilised by the Welsh business community in particular since it began just a few weeks ago. Providing a reliable and convenient link between both capitals during the Severn Tunnel closure has been essential in promoting a thriving Welsh economy and it has also been great to see passengers from London using the service to do business in Wales.
“As an airport we were committed to working closely with Flybe from the outset to ensure this service would remain a competitive option. We look forward to welcoming more customers as they continue to support the service, which will operate for as long there is sufficient demand for both business and leisure travel.”
Roger Lewis, Chairman of Cardiff Airport said:
“This is a great win by Team Wales. The Board wishes to thank Flybe, London City Airport and the Cardiff Airport Executive for securing the immediate future of this vital link between Cardiff and London so decisively. Most importantly we thank our passengers for their support. We must now all encourage the use of this route to ensure its long term security.”
Flybe’s CEO, Saad Hammad said:
“Serving regional communities and providing regional connectivity is what Flybe is all about. This is a great example of how a regional airport working with Flybe can move quickly to address local needs in a meaningful way. Flybe has made a significant investment in Wales over the past 18 months and it is pleasing to see the Welsh public responding with such positive demand.”
Flybe’s Chief Revenue Officer, Vincent Hodder added:
“This route has quite simply taken off, quickly becoming an early success. We have been heartened by the response it has received. Flybe recognises that time is precious for customers and this route is clear vindication that we are faster than road or rail, and not only faster, but usually also cheaper. We are delighted to continue operating this route to meet demand and look forward to it continuing to go from strength to strength.”
The service between Cardiff and London City airports will continue from Tuesday 1st November 2016, with flights operating up to twice daily to meet the demands of Welsh customers who are already benefitting from this convenient alternative to road and rail.