Singapore Airlines confirmed that flight SQ178, an Airbus A330-300 which was scheduled to depart Singapore for Ho Chi Minh City at 09.45 (Singapore time) on 18 September 2018, was delayed as the aircraft forward fuselage struck the rear aerobridge during pushback at Changi Airport.
The airline’s spokesperson said all passengers and crew disembarked normally via the forward aerobridge and arrangements were made for passengers to be accommodated on another aircraft to Ho Chi Minh City.
Damage to the aircraft is being assessed and investigations will be carried out to determine how the incident occurred.
As a result of the delay, the flight departed Singapore at approximately 1200hrs and arrived in Ho Chi Minh City at approximately 12.45 (Ho Chi Minh City Time), just 1 hour and 55 minutes behind schedule.
There were 272 passengers and 12 crew on board the aircraft.