Airports / ATC

Heathrow Airport provides costumers with an on-demand baggage delivery service

Heathrow Airport

Heathrow has announced the arrival of Portr, the London based travel-technology company to the airport, providing customers with an on-demand baggage delivery service.

AirPortr delivers passengers bags within hours between London locations and Heathrow – providing same-day, on demand bag free travel for Heathrow’s passengers. AirPortr concierges will be initially at Terminals 3 and 5 with a rollout to Terminals 2 and 4 planned in early 2016.

AirPortr can be pre-booked in advance or on the day of travel from any device. Bags can be dropped off in the airport (Arrivals) to an AirPortr, before being securely transported to their London destination. Or bags can be collected from any London location and delivered to the airport (Departures) at a time suitable to the customer.

Using AirPortr transforms the journey to the Heathrow. Without their luggage in tow, passengers can now travel lighter, quicker and stress free. They can take the Heathrow Express or public transport without heavy luggage.

Randel Darby, AirPortr CEO, said:  “Our vision has always been to transform the way we travel here in London. Today’s announcement marks a major milestone and realisation of that vision to deliver ‘bag free’ travel. We are delighted to now be an official partner of Heathrow, the UK’s hub airport, being a fundamental pillar of our strategy, connecting our city with global business and tourism.”

“It has taken several years for the technology and secure processes to be put in place in order to realise what is a very complex service while ensuring a reliable and seamless customer experience. We now look forward to bringing this benefit to Heathrow’s many millions of passengers in time for their Christmas travels, and into 2016 as we grow and help make journeys better.”

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